We only do store credit or exchange
Please see our return portal here and follow the instructions
It takes our warehouse 1-2 weeks to receive and process your store credit. We’ll send an email once the item for exchange has been received. You will receive your exchange as a credit note via email once we’ve received your item, which at that time you can use to place your new order.
We can only change the shipping address the same day that you placed the order. Please email firstname.lastname@example.org with your order number and the correct address, and you’ll receive a confirmation email from us that it’s been done.Test
All sale and lifestyle items are final sale!
If you’ve received a defective or incorrect item, please contact email@example.com with your order number and a photo of the damage or the wrong item you received. We’ll make it right from there!
Unfortunately at this time, we can not estimate or cover duties that come with customs. Customers are responsible for paying for any accruing customs, and refusal to do so will result in the package being sent back to us. You will only be refunded the difference of your order after return shipping fees are deducted. As we grow, we hope to offer an option to pay duties at check out! Canadian customers will not be charged duties.
Canada - 3-5 business days
USA/Mexico - 7-10 business days
Europe - 10-14 business days
International - 14-30 business days
North America - Free
Europe - $15.00
International - $30.00
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